Saturday, September 02, 2006

Genesis Health Systems Rumors Untrue per CEO

Tom Sieber CEO of Genesis Health Systems in Zanesville yesterday dismissed rumors of bankruptcy, layoffs and the selling of the hospitals. He did so in a letter to the employees of the organization.

A little History here: Zanesville at one time had a remarkable level of health care availability for a city of approximately 30,000. There were two large hospitals Bethesda, traditionally a Methodist hospital and a Catholic Hospital, Good Samaritan. These hospitals were often full and bustling with patients and health care workers. People would come from all over southeast Ohio to Zanesville for care at these two facilities.

In 1997 it all changed. Genesis Health Systems was created to combine the two hospitals. Since then remarkable growth in facility building of various kinds has taken place all over Zanesville. It seems everywhere you look there is another building with the Genesis logo on it. They are one of if not the largest employer in the county with 3500 employees over all of their facilities.

Yet something has changed. People no longer come from all over southeast Ohio in the numbers they once did to Zanesville for health care. In fact continued word of mouth complaints among many citizens of Zanesville about poor care and treatment in the local hospitals has resulted in many local residents seeking health care in Columbus.

When discussing these lower patient numbers Sieber tried blaming it on the economy and he said, "We don't feel they are receiving (treatment) somewhere else," he said. "They're just not coming to the hospital."

The word on the street says something much different. If Genesis management wants to improve their bottom line they will need to open their eyes and put their ear to the street and find out the true facts. Are patients seeking health care in Columbus rather then locally and why? Is there a perception of a lower quality of care since the Genesis merger and why. Until these issues are addressed, the number of office buildings and out patient clinics you pepper the area with will do little to improve perceptions, the quality of care or the bottom line of the organization.

Local elected leaders should also not fear the power of the Genesis organization and step up and look deeply into the situation for the good of the citizens of the city and county. Health Care is a primary quality of life factor in Zanesville. In addition the economic health of Genesis is directly related to the economic health of the county as a whole.

source: Zanesville Times Recorder


Anonymous Charlotte said...

I agree with this statement. I am also a former Zanesville resident and have dealt with the lower quality of service since the merger took place. I believe that the high employee turnover rates within the hospitals, especially in the emergency department, is very alarming. The top management needs to try and determine how they can decrease turnover and general staff discontent. I believe that this will help to bring some of the better care that area residents were used to before Good Sam and Bethesda became Genesis Health Care.

3:05 PM  

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